These Terms and Conditions govern your use of the aq9 platform. Please read them carefully before registering or placing any bets. By creating an account on aq9, you confirm that you have read, understood, and agreed to everything on this page.
A quick overview of the main topics covered in the aq9 Terms and Conditions before you read the full document below.
Who can register on aq9, what information is required, and the rules around account ownership. Only one account per person is permitted on aq9 — this is strictly enforced across all Bangladesh players.
How deposits and withdrawals work on aq9 via bKash, Nagad, and Rocket. Covers minimum and maximum transaction amounts, processing times, and the identity verification requirements for withdrawals.
The rules that apply to all aq9 bonuses, cashback offers, and promotional rewards. Includes wagering requirements, eligible games, expiry periods, and the conditions under which bonus funds can be withdrawn.
The standards aq9 holds all games to, including RTP verification, the role of RNG in game outcomes, and what constitutes fair play. Also covers what happens in the event of a technical fault during a game session.
Your responsibilities as an aq9 account holder — keeping your login credentials secure, not sharing your account, and reporting any unauthorised access immediately. aq9 cannot be held responsible for losses resulting from shared credentials.
Actions that are strictly prohibited on aq9 — including fraud, bonus abuse, use of automated tools, and collusion. aq9 reserves the right to suspend or permanently close accounts found to be in violation of these terms.
Welcome to aq9 — Bangladesh's trusted online gaming platform. These Terms and Conditions ("Terms") apply to all users of the aq9 website, mobile application, and any related services. By accessing or using aq9 in any way, you agree to be bound by these Terms.
These Terms apply to all players in Bangladesh and are written in plain English so that every aq9 user can understand their rights and responsibilities without needing a lawyer. That said, they are legally binding — so please take the time to read them properly.
aq9 reserves the right to update these Terms at any time. When we do, we will update the "Last Updated" date at the top of this page and, where the changes are significant, notify registered players via email or in-platform notification. Continued use of aq9 after any update constitutes acceptance of the revised Terms.
To register and use aq9, you must meet all of the following eligibility requirements:
aq9 may request identity verification documents at any point — including during registration, before processing a withdrawal, or as part of an ongoing account review. Failure to provide requested documents within a reasonable timeframe may result in account suspension.
Each person may hold only one aq9 account. If you already have an account and attempt to open a second one — whether under the same name, a different name, or a different device — both accounts may be suspended and any winnings forfeited.
You are solely responsible for all activity that takes place under your aq9 account. This includes all bets placed, all deposits made, and all withdrawals requested. You must not share your login credentials with anyone else, and you must not allow any other person to use your account.
aq9 supports deposits and withdrawals in BDT via bKash, Nagad, and Rocket. All transactions are processed in real time where technically possible. aq9 does not charge fees on standard deposits or withdrawals, though your mobile banking provider may apply their own charges.
Deposits via bKash, Nagad, and Rocket are typically credited to your aq9 account within 1–3 minutes. Withdrawals are processed by aq9 within 5 minutes on average, subject to identity verification being complete. Minimum deposit: 200 BDT. Minimum withdrawal: 500 BDT.
aq9 offers a range of bonuses and promotions to Bangladesh players, including welcome bonuses, deposit match offers, cashback rewards, and seasonal promotions. All bonuses are subject to the following general terms, as well as any specific terms stated in the individual promotion.
All games available on aq9 use certified Random Number Generator (RNG) technology to ensure that every outcome is completely random and independent of previous results. aq9 publishes the Return to Player (RTP) percentage for every game in its library — you can check these figures before you play.
In the event of a technical fault, disconnection, or system error during a game session on aq9, the following rules apply:
aq9 reserves the right to void any bet or game result that is found to have been affected by a software error, data feed error, or any other technical issue that materially affected the fairness of the outcome.
The following activities are strictly prohibited on aq9. Engaging in any of these activities will result in immediate account suspension, forfeiture of all balances and winnings, and may be reported to relevant authorities.
aq9 reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, if we have reasonable grounds to believe that the account holder has violated these Terms, engaged in prohibited activity, or poses a risk to the integrity of the platform.
aq9 is committed to responsible gaming. We provide a range of tools to help Bangladesh players stay in control of their gaming activity, including deposit limits, session time limits, cooling-off periods, and self-exclusion. These tools are available directly from your aq9 account dashboard.
If you feel that your gaming is becoming a problem, we strongly encourage you to use these tools or contact our support team. You can also visit our dedicated Responsible Gaming page for more information and resources.
aq9 will never contact you to encourage you to increase your deposits or continue playing if you have set limits or requested a break. We take our duty of care to Bangladesh players seriously.
aq9 collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering on aq9, you consent to the collection and use of your personal data as described in the Privacy Policy.
To the fullest extent permitted by applicable law, aq9 shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to loss of winnings, loss of data, or loss of opportunity.
aq9's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.
aq9 does not guarantee uninterrupted access to the platform. Scheduled maintenance, technical issues, or circumstances beyond our control may result in temporary unavailability. aq9 will make reasonable efforts to minimise downtime and notify players in advance of scheduled maintenance.
aq9 may update these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes that materially affect your rights or obligations, aq9 will provide at least 7 days' notice via email or in-platform notification before the changes take effect.
If you do not agree with any updated Terms, you should stop using aq9 and contact our support team to close your account and withdraw your balance. Continued use of aq9 after the effective date of any changes constitutes your acceptance of the updated Terms.
If you have any questions about these Terms and Conditions, or if you need to raise a concern about your aq9 account, please contact our support team. We're available 24/7 and aim to respond to all queries within a few hours.
aq9 is committed to resolving all player concerns fairly and promptly. If you are not satisfied with the outcome of a support interaction, you may escalate your complaint by emailing [email protected] with the subject line "Formal Complaint".
Now that you've read the aq9 Terms and Conditions, you know exactly what to expect. Register in under two minutes, deposit via bKash or Nagad, and start playing with confidence.
18+ only. Please gamble responsibly. Responsible Gaming